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Roman

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Reply with quote  #1 
I cant access pro section. I don't know what is happening but...I think that there is a bug. I was paying 2 times per month few months ago(don't know why). Then I removed those 2 subscriptions and subscribed again(maybe 2 weeks ago). Now it stopped working... again. Can anybody check it out?



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Martin

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Reply with quote  #2 
Hey Roman. how are you recently man, I hope business and the games are doing well.
I just seen your message. Sorry about the problems with getting in to the Pro Section of the forum. I will follow up with the forum support team asap and find out whats going on.

Just to check:
1) Which country is your paypal account from?
2) Do you keep enough funds in your paypal account?
3) Is there a bank / credit card connected to your paypal account?

The forum guys have asked me these questions before with paypal errors so this might give us the solution. Please let me know. Sorry again for the trouble. We'll try to get it fixed asap.

Speak soon
Martin

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Roman

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Reply with quote  #3 
Hey Martin!

Business is ok.(Thanks to VR games on IOS =)) 

1) I am from Slovenia
2) I rarely have money on Paypal
3) I have a credit card connected to my paypal account with money on it.(it takes money from it when i buy something)

I should have access to pro section up to 29 March. 

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Martin

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Reply with quote  #4 
Hey Roman, hope you're having a good weekend there man.
That's good to know that VR is doing well on iOS. I guess because its still quite a niche market and so there's not a lot of content available at the moment. All of your VR games are paid yeah?

Thanks for the answers. I've emailed the forum support team and sent them this thread too. I will let you know when they get back to me asap.

Martin

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XdebugX

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Reply with quote  #5 
Sorry to be off topic, but I'd just like to say your latest game under your Defy Mobile brand, League of Creatures is pretty awesome. I've been playing it some and it's a really great game. Roman, do you also work for/own Defy Mobile?
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Roman

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=) Yeah. League of Creatures is awesome, but sadly with no downloads. I am 30% owner of this game.(I made levels and I am gonna do some marketing when we reliese version 1.1) 

Quote:
Originally Posted by XdebugX
Sorry to be off topic, but I'd just like to say your latest game under your Defy Mobile brand, League of Creatures is pretty awesome. I've been playing it some and it's a really great game. Roman, do you also work for/own Defy Mobile?

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Roman

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Quote:
Originally Posted by Martin
Hey Roman, hope you're having a good weekend there man. That's good to know that VR is doing well on iOS. I guess because its still quite a niche market and so there's not a lot of content available at the moment. All of your VR games are paid yeah? Thanks for the answers. I've emailed the forum support team and sent them this thread too. I will let you know when they get back to me asap. Martin


Hey!

Yeah... my IOS VR games are paid(1$). On Amazon I have 2 paid versions, others are free. I also offer free VR games on Google Play. The only good way of monetisation of VR game is to offer it for a dollar.(I make just a dollar or 2 from ads in all of my google play and amazon free VR games)

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Martin

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Reply with quote  #8 
Hey Roman.
I see, thanks for sharing the info. We might eventually do our VR games on mobile but at the moment they are too large for it and also require that the user has an xbox controller.
Looking forward to releasing some details for you guys here [smile]

Martin

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Martin

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Reply with quote  #9 
Hey again Roman. If don't mind sharing, how much are you making per day with your VR games about? And how many do you have?

Thanks
Martin

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Roman

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https://itunes.apple.com/si/developer/roman-pusnik/id909878713

I have 8 VR games on IOS and I make around 15-40$ per day. On other markets I offer those games with ads and I make around 0-2$ with ads.(chartboost, heyzap and applovin)

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Martin

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Reply with quote  #11 
Hey Roman. Thanks for the sharing [smile]
It's good to hear you're getting some stable revenue with paid games. We only have 1 paid game on iOS and it gets about $30 per month roughly.

Martin

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Martin

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Reply with quote  #12 
Once we get our VR games in to the market I will let you know how it goes for sure.

Martin

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Martin

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Reply with quote  #13 
Hey Roman, hope you're having a good week there man. The forum support team got back to me. Here's their reply:

I reviewed the account for username "Roman". It seems that the user accidentally setup two different profile id's on PayPal for payments to you where he was charged twice for couple of months. 

I can see that the user has mentioned that he has sorted out the issue with the twice payments. However, the expiration date in our system is recorded as 4th of every month for this user. Due to which the system is expecting a payment and moved his account to the "Expired" user group. You can refund the excessive payments, ask the user to cancel all the recurring profile id's and make the payment again to continue using the forum.

So let me know how much extra you paid during those months Roman and I'll send you a refund. And then also cancel your current recurring payment on paypal and start a new one. If you can already access the Pro Section however then you can just let me know how much to refund and no need to cancel anything on your side.

Speak soon
All the best
Martin



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Roman

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Reply with quote  #14 
1.jpg 
2.jpg 

Hey Martin!

I am having a good week. Just started to work on my new VR Maze game and also finishing fighting idle clicker. =)

I made 2 different profile's ID cause the last one didn't work anymore. My expiration date should be on 29th since my last payment was on 29th of February, but pro section doesn't work for me. I canceled all automatic payments now and I will add another one.(hope it works) I think that there were 3 months of double payments.(I don't know what happened on 3rd of December(double payment in 1 day)). You don't have to refund anything. Your videos are awesome and worth more then 3$ per month. =)
I just wanted to notify you about that problem.

Roman 



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Martin

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Reply with quote  #15 
Hey Roman, sounds good. Definitely drop a post on here when you finish the new VR, I'm interested to see it.

Thanks for sending the details. Let me know if the new payment profile works ok.

Lol, thanks man. Great to hear you enjoy the videos. It's no problem though. It looks like you've paid 4 times extra so I'll send you a refund of $12 USD to your paypal [smile]

Martin

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Martin

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Reply with quote  #16 
Ok, just sent the $12 to you Roman. Let me know if it comes through ok.

All the best
Martin

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Roman

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Reply with quote  #17 
Hey

Money came through. I will make a post here when I finish VR maze game. Since this will be my first VR game(others were simulations) it will be fun to see if it brings more money. Will post also how much money will it bring. 

Roman

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Martin

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Reply with quote  #18 
Hey Roman. Cool, glad it came through ok.

Great. Looking forward to hearing how it goes. Ours will still be a couple of months off but i'll share info as it comes in.

Catch up soon man
Martin

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Roman

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Reply with quote  #19 
My VR maze game is live. Currently just on Google Play but will publish it on Amazon and IOS appstore in a week or two.

https://play.google.com/store/apps/details?id=com.romale.vr.maze.journey

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Roman

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Reply with quote  #20 
[smile] Pro section stopped working again. It should work until 9th of April. Last payment was on 9th of March.

Capture.JPG 


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Martin

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Reply with quote  #21 
hey Roman. Thanks for letting me know and sorry for the problem again. I'll speak to the forum support team about this. If the problem continues then it might just be best if you send a direct payment through paypal and I can give you Pro Section access manually.
I will follow up with you asap.

All the best
Martin

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Roman

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Reply with quote  #22 
Manually paying for pro section would probably be the best option. Those automatic systems never work as they should.
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Martin

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Reply with quote  #23 
Hey Roman. I've now added you manually to the Pro Section. Let me know if you can access it ok.

All the best
Martin

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Roman

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Reply with quote  #24 
It works now. Can I send you money to paypal directly for few months and you manually extend my membership to pro section?
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Martin

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Reply with quote  #25 
hey Roman. Cool, glad it works.
Yeah you can send a few months access to the Pro Section and I can extend it manually. My paypal is macfinch@hotmail.co.uk
Let me know when you send and I'll check on my side.

Chat soon [smile]
Martin

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Roman

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Reply with quote  #26 
I've canceled subscription and send you 12$ for 4 months.
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Martin

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Reply with quote  #27 
Hey Roman, thanks for sending. I've now updated your details to access the Pro Section until August 9th.
I should be able to get another revenue report video done later today. I'll be posting it there.

Catch up soon man [smile]
Martin

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