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HappyLucy

Junior Member
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Posts: 2
Reply with quote  #1 

Hi everyone, I am new in mobile game,

Two days ago I changed ad inside my game from Admob to Chartboost, because I think admob pays me lower and lower every day.

Just only one hour after I uploaded my updated apk to Google Play store,
I got an email from chart boost , they said 

Quote:
We noticed abnormal activity and/or details on your account or associated account that violate the Chartboost Terms and Conditions


I only have one 
chart boost account, and my app has 4k active users,
I sent two emails to them explained about my app, but they still ignored me.

my questions are ,
Is there anyway to get my chart boost account back ? and Any ad provider you recommend ? I tried applovin but I got ecpm 0.00$ for my 80 clicks. I am not sure what did I do wrong.

 

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asktolik

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Senior Member
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Posts: 100
Reply with quote  #2 
Hi there!

Usually once that Chartboost decides to suspend your account is quite difficult to get it back.. they will just ignore you.
Try with Vungle, I started to use them when my chartboost accounts were suspended and the results are good.

Good luck!

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HappyLucy

Junior Member
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Posts: 2
Reply with quote  #3 

Quote:
Originally Posted by asktolik
Hi there!

Usually once that Chartboost decides to suspend your account is quite difficult to get it back.. they will just ignore you.
Try with Vungle, I started to use them when my chartboost accounts were suspended and the results are good.

Good luck!

 

Thanks, I will try Vungle.

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